Managing Perceptions Actually Consists of Three Steps

question 81

Multiple Choice

Managing perceptions actually consists of three steps:

• A) managing risk management, understanding customer centric services, and addressing business's need for information and content management.
• B) understanding IT's need for Self-Actualization Need, addressing IT's need for Esteem, and understanding IT's need for belonging.
• C) understanding current perceptions, addressing perceptual problems, and monitoring perceptions on an ongoing basis.
• D) understanding the need for more communication, addressing the common need for mutual understanding, and managing common interests and agreed upon expectations.

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Definitions:

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