It Is Appropriate to Include ________ Satisfaction as a Business

question 27

Multiple Choice

It is appropriate to include ________ satisfaction as a business metric for IT.

• A) external customer
• B) internal customer
• C) both internal and external customer
• D) management
• E) None of the above

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Definitions:

Deliberate Attitudes

Consciously held evaluations or opinions about objects, people, or concepts.

Severe Hazing

The practice of subjecting newcomers to abusive or humiliating trials and rituals, often under the guise of initiation into a group, which can be extreme in nature.

Belief Perseverance

Belief Perseverance is the psychological phenomenon where individuals maintain their beliefs even after those beliefs have been discredited or proven wrong.

Social Worlds

Refers to the distinct and various social environments or societies where individuals interact based on shared interests, activities, or identities.