One Metric Used to Evaluate IT Effectiveness Is

question 28

Multiple Choice

One metric used to evaluate IT effectiveness is:

• A) customer satisfaction.
• B) employee satisfaction.
• C) management satisfaction.
• D) both customer and employee satisfaction.
• E) None of the above.

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Definitions:

Return On Assets

A financial ratio that measures how efficiently a company uses its assets to generate profit.

Nonoperating Investments

Investments made by a company that are not related to its primary business operations, often including stocks, bonds, or real estate.

Family Investment Funds

Private financial pools contributed by family members to invest in various ventures or securities.

Enterprising Families

Families that engage in entrepreneurial ventures, often spanning multiple generations with a focus on innovation and business growth.