According to the Text, as More Consumers Shift Their Habits

question 87

True/False

According to the text, as more consumers shift their habits from traditional brick-and-mortar shopping to online shopping, the need for communication with the user decreases.

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Definitions:

Self-Esteem

An individual's subjective evaluation or perception of their own worth, encompassing beliefs about oneself (e.g., "I am competent," "I am worthy") and emotional states such as triumph, despair, pride, and shame.

Communication Barriers

Obstacles that impede the exchange of information between individuals or groups, leading to misunderstandings or misinterpretations.

Receiver's Mental Set

The psychological and cognitive predispositions that influence how a listener interprets a message.

Text-Style Messages

Written communication that mimics the brevity and style of texts, often used in digital conversations.