A Company Can Boost Its Profits 85 Percent by Increasing

question 67

True/False

A company can boost its profits 85 percent by increasing its annual customer retention by only 5 percent.

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Definitions:

Pineal Gland

A small endocrine gland in the brain involved in the regulation of sleep patterns through the secretion of melatonin.

Biological Clocks

Internal mechanisms in organisms that control the timing of biological functions and behaviors, helping to adapt to the day-night cycle.

Hormone

Chemical substances produced in the body that regulate and control the activity of certain cells or organs.

Circadian Rhythm

The internal body clock that regulates the 24-hour cycle of biological processes, including sleep-wake patterns.