A CRM System Provides Sales Reps with the Software Tools

question 53

Multiple Choice

A CRM system provides sales reps with the software tools and company data sources they need to _______________.

• A) support and manage their sales activities
• B) optimize cross-selling
• C) optimize up-selling
• D) All of the choices are correct.

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Definitions:

Treatment Group

In an experimental study, the group that receives the treatment or condition being tested, as opposed to the control group.

Control Group

A group in an experiment or study that does not receive treatment by the researchers and is then used as a benchmark to measure how the other tested subjects do.

Confidence Interval

A range of values, derived from sample statistics, that is likely to contain the value of an unknown population parameter, with a certain level of confidence.

Mean Weekly Salary

The average amount of money earned in a week by a group of employees or population, calculated by summing all salaries and dividing by the number of wage earners.