In the _______________ Phase of a Customer Relationship, a Business

question 50

Multiple Choice

In the _______________ phase of a customer relationship, a business relies on CRM software tools and databases to proactively identify and reward its most loyal and profitable customers via targeted marketing programs.

• A) acquire
• B) enhance
• C) retain
• D) all of the choices are correct.

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Definitions:

Medical Insurance Premiums

Payments made to insurance providers to maintain coverage for healthcare services.

Monthly Sales Salaries

The total sum of all wages and compensations paid to employees, specifically in the sales department, within a monthly period.

Cash In Advance

A payment term where a buyer pays the seller in full before the goods or services are delivered.

Ticket Sales

The process and revenue generated from selling tickets for events such as concerts, movies, or sports games.