Which of the Following Is an Example of the Business

question 8

Multiple Choice

Which of the following is an example of the business value of collaborative CRM?

• A) Provides all users with the tools and information that fit their individual roles and preferences
• B) Improves efficiency and integration throughout the supply chain
• C) Empowers all employees to respond to customer demands more quickly
• D) Synchronizes customer interaction with greater convenience through a variety of channels, including phone, fax, e-mail, chat, and mobile devices

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Definitions:

Cost of Goods Manufactured

The total expense incurred by a company to produce goods during a specific period, including labor, material, and overhead costs.

Manufacturing Overhead

All manufacturing costs excluding direct materials and direct labor.

Raw Materials Inventory

The total cost of all the components needed to manufacture a product that a company has in stock.

Cost of Direct Materials

Refers to the total cost of raw materials that are directly used in the production of goods.