CRM Systems Store Customer Account Data in Common Databases and Then

question 78

Multiple Choice

CRM systems store customer account data in common databases and then make it available throughout a company via all the following, except: Internet, intranet, or other network links.

• A) Internet
• B) Intranet
• C) Network links
• D) Catalogs

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Definitions:

Sociology

The study of social behavior, organization, and institutions, and how they interact and influence individual behavior and society.

Technoscience

A term emphasizing the inseparable connection between the development of technology and scientific research, highlighting their co-dependent progression.

Nonhuman Objects

Items or entities that do not possess human characteristics or life, often referring to inanimate objects or animals.

Actor-Network Theory

A theoretical and methodological approach to social theory that emphasizes the agency of both human and non-human actors in social systems.