When Customers Become Dependent on Mutually Beneficial Inter-Enterprise Information Systems

question 19

Multiple Choice

When customers become dependent on mutually beneficial inter-enterprise information systems, they become reluctant to switch to a company's competitors because they would incur all following costs except:

• A) Time
• B) Money
• C) Innovation
• D) Effort

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Definitions:

Scarce

Describes resources or goods that are limited in availability and cannot satisfy all the wants and needs of consumers.

Positive Economics

A branch of economics focused on the description and explanation of economic phenomena, as opposed to normative economics which prescribes policies.

Value Judgments

Assessments based on personal or societal preferences, beliefs, or ethics, as opposed to objective measurements.

Policy Alternatives

Various strategies or plans of action that policy-makers can consider and potentially implement to address specific public issues.