Before Beginning Development of a New Application, Don't Just Ask

question 73

Short Answer

Before beginning development of a new application, don't just ask users what they want; find out what they __________.

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Definitions:

Malingering

Malingering refers to the deliberate act of pretending to have or exaggerating physical or psychological symptoms for personal gain.

Deliberately Pretending

Intentionally acting in a way that is not genuine.

Displacement

In psychology, a defense mechanism where the mind substitutes either a new aim or a new object for goals felt in their original form to be dangerous or unacceptable.

Transfer Of Emotions

The process of projecting one's own emotions or responses onto others, often unconsciously.