AT&T Sells Telephone Services That Include Local and Long-Distance Service

question 7

Multiple Choice

AT&T sells telephone services that include local and long-distance service, voice mail service, caller ID, and digital subscriber line access to the Internet. This is a form of:

• A) up-selling
• B) cross-selling
• C) bundling
• D) customer relationship management
• E) customer intimacy

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Definitions:

Indefinitely

For an unspecified or unlimited period of time.

15 to 20 Years

A time frame often referenced in contexts such as long-term investments, mortgage terms, or the expected lifespan of durable goods.

Disclosure Statement

A document that outlines important information about a business or financial transaction, often required by law to ensure transparency.

Information About Franchisees

Data or details related to individuals or entities that have obtained the right to sell a franchisor's goods or services within a specified area.