Refer to IT's About Business 11

question 92

Multiple Choice

Refer to IT's About Business 11.4 - Mobile CRM on a Smart Phone: Which of the following is not true about the Kickback Mobile technology used at Hard Rock Hotel and Casino?

• A) Customers must download an app to their smart phones.
• B) Customers must register with credit card information.
• C) Customers can use the app for room service.
• D) Food and drinks can be ordered from the pool
• E) Kickback is based on a technology called geo-finding.

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Definitions:

Job Burnout

A state of emotional, physical, and mental exhaustion caused by prolonged stress and frustration at work.

Chronic Stressors

Inescapable, day-to-day situations or conditions that cause stress.

Stress

A physical or emotional response to demands or pressures, which can stem from various aspects of life including work, relationships, or financial troubles.

Hans Selye

A Hungarian-Canadian endocrinologist known for his research on the response of organisms to stress.