Entering Data and Programs from User Departments to the Mainframe

question 19

True/False

Entering data and programs from user departments to the mainframe was called remote data entry.

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Definitions:

Seamless Experience

An interaction or service encounter that is smooth, efficient, and free of any inconvenient disturbances or interruptions for the user or customer.

Channel

A medium or pathway through which goods and services are delivered to consumers.

Consistent Brand Image

Maintaining a uniform presentation of a brand's values, message, and identity across all marketing channels and points of customer interaction.

Messaging

The act of developing and delivering messages to a target audience through various channels to inform, engage, or influence.