The Sales, Marketing, and Service Functions Are Part Of

question 97

Multiple Choice

The sales, marketing, and service functions are part of:

• A) CRM
• B) analytical CRM
• C) operational CRM
• D) collaborative CRM
• E) transactional CRM

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Definitions:

Resource Availability

The extent to which inputs required for production, such as raw materials, labor, and capital, are readily obtainable in the economy or market.

Technological Capabilities

The skills, knowledge, tools, and processes available to an individual, organization, or society that enable technological developments or innovations.

Comparative Advantage

The capacity of a person, business, or nation to create a product or offer a service at a reduced opportunity cost compared to their rivals, thereby gaining specialized production and advantages in trade.