Social Computing Increases the Need for Customer Service

question 84

True/False

Social computing increases the need for customer service.

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Definitions:

Human Resources Misconduct

Unethical or improper behavior by HR professionals, including discrimination, privacy breaches, and mishandling of employee relations.

Résumé Diversion

A tactic used to divert attention from certain aspects of a resume by emphasizing more desirable qualifications or experiences.

Application Diversion

A strategy used in recruitment where candidates are redirected to other suitable job openings if they are not a fit for the initial position applied for.

Quality of Recruits

The measure of how well new hires fit the requirements of their roles, including skills, experience, and compatibility with the organization's culture.