Methods That Organizations Use to Interact with Their Customers Are

question 1

Multiple Choice

Methods that organizations use to interact with their customers are called:

• A) point of presence
• B) the CRM point
• C) market entry point
• D) channel point
• E) touch point

---

Definitions:

Fixed Assets

Fixed Assets are long-term tangible assets purchased for use in business operations, intended to be used for more than one accounting period.

Long-term Investment

Investments made by a company to hold for more than one year, often in bonds, stocks, or real estate.

Present Value

The current value of a future sum of money or stream of cash flows given a specified rate of return.

Average Rate

A term often used in finance to denote the mean of various rates of interest or exchange rates over a given period.