Social Computing Forces Companies to Deal with Customers Reactively as Opposed

question 1

True/False

Social computing forces companies to deal with customers reactively as opposed to proactively.

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Definitions:

Factor Analytic

Pertaining to a statistical method that is used to describe variability among observed, correlated variables in terms of a potentially lower number of unobserved variables called factors.

Correlation Matrices

Statistical tables showing the correlation coefficients between sets of variables, indicating the strength and direction of their relationships.

Projective Tests

Psychological tests designed to let a person respond to ambiguous stimuli, revealing hidden emotions and internal conflicts.

Assessment Theory

A branch of education focused on the principles and methods used to evaluate the performance, ability, or potential of individuals.