The Most Important Benefit of Knowledge Management Systems Is

question 1

Multiple Choice

The most important benefit of knowledge management systems is:

• A) improved customer service.
• B) they make best practices available to employees.
• C) retention of scarce knowledge if employees retire.
• D) improved morale.
• E) more efficient product development.

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Definitions:

Collectivistic Culture

Cultures that prioritize the needs and goals of the group over the individual, emphasizing social harmony and interdependence.

Self-esteem

An individual's subjective evaluation of their own worth, including beliefs about oneself, such as feeling competent and valued.

Correlational Data

Information that measures the relationship between two or more variables, indicating how likely they are to increase or decrease in parallel.

Self-reports

A method of gathering data where individuals directly report their own experiences, behaviors, or attitudes.