_____ Systems Support the Front-Office Business Processes, Which Directly Interact

question 2

Multiple Choice

_____ systems support the front-office business processes, which directly interact with customers.

• A) Business intelligence CRM
• B) Collaborative CRM
• C) Operational CRM
• D) Analytical CRM
• E) Transactional CRM

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Definitions:

Abnormal

Deviating from what is considered normal or typical, often used in the context of behavior or psychological phenomena.

Actual Danger

A real and present threat or risk that can cause harm or damage.

Social Phobia

A chronic mental health condition in which social interactions cause irrational anxiety and fear.

Observed

Refers to something that has been seen, noticed, or examined.