Analytic CRM Systems Can Be Used for the Following Purposes

question 8

Multiple Choice

Analytic CRM systems can be used for the following purposes except:

• A) Forecasting future profitability
• B) Delivering future product information to customers
• C) Providing guidelines for future product development
• D) Designing targeted marketing campaigns

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Definitions:

Negotiation

Is the process of making joint decisions when the parties involved have different preferences.

Rational Argument

A logical, fact-based discussion aimed at reaching a conclusion or persuading others through reasoning.

Conflict

A situation where two or more parties have opposing ideas, interests, or beliefs, leading to a disagreement.

Managers

Are persons who support the work efforts of other people.