Which of the Following Is False

question 43

Multiple Choice

Which of the following is false?

• A)Two employees talking about a customer's account is an ethical issue.
• B)Employees talking to friends about peoples bank accounts is an ethical issue.
• C)Educating employees will solve the problems at the bank.
• D)ShaNiqua should have told the bank managers.
• E)Strong information technology security is not the solution.

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Definitions:

Salesperson

A salesperson is an individual who sells goods or services to customers, working to negotiate deals and persuade potential buyers to purchase.

Trainee Involvement

The active participation of trainees in the learning process, including engagement in activities, discussions, and applying new knowledge.

Training Objectives

Specific goals that a training program aims to achieve, outlining the desired knowledge or skill improvements among participants.

Greeting Participants

The act of welcoming or acknowledging individuals who are taking part in an event or program.