Over Time, the Customer Relationship with Vendors Has Become More

question 2

Multiple Choice

Over time, the customer relationship with vendors has become more impersonal for all of the following reasons except:

• A) people move from farms to cities
• B) consumers became mobile
• C) supermarkets and department stores proliferated
• D) customer relationship management systems were developed
• E) the Internet grew rapidly

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Definitions:

Life Data

Data about a person concerning concrete, real-world outcomes.

Life Satisfaction Measures

Quantitative assessments used to evaluate individuals' personal well-being and contentment with life, often through survey methods.

Freud

Sigmund Freud, an Austrian neurologist who founded psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

Unfulfilled Wishes

Desires or aspirations that have not been achieved or realized.