Xia Is an Accountant and Is Having a Busy Morning

question 95

Multiple Choice

Xia is an accountant and is having a busy morning.She is often putting her pencil in her teeth as a way to hold on to it as she shuffles through her papers.According to the facial-feedback theory,what will this do to Xia's mood?

• A) It will make her feel frustrated and disorganized.
• B) It will make her feel more pressured for time.
• C) It will sadden her mood.
• D) It will improve her mood.

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Definitions:

Positive Message

Communication that conveys good news, affirmative information, or a positive outcome.

Routine Requests

Standard inquiries or appeals that are made regularly within the context of business or professional communication.

Potential Sale

An opportunity that might result in the purchase of goods or services.

Goodwill Message

A communication intended to foster positive relations, often expressing thanks, congratulations, or well-wishes.