An Automotive Center Keeps Tracks of Customer Complaints Received Each

question 4

Multiple Choice

An automotive center keeps tracks of customer complaints received each week. The probability distribution for complaints can be represented as the table shown below. The random variable xi represents the number of complaints, and p(xi) is the probability of receiving xi complaints.
$\begin{array}{|c|c|c|c|c|c|c|c|}\hline x_{i} & 0 & 1 & 2 & 3 & 4 & 5 & 6 \\\begin{array}{c}\end{array} & & & & & & & \\\hline & & & & & & & \\& & & & & & & \\\begin{array}{c}\end{array} p( x_i) & .10 & .15 & .18 & .20 & .20 & .10 & .07 \\\hline\end{array}$

The area under the normal curve represents probability, and the total area under the curve sums to:

• A) 0
• B) 0.5
• C) 1
• D) 2

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Definitions:

Formal Social Networks

Structured social relationships and connections that adhere to established rules and protocols.

Informal Social Networks

Social structures made up of individuals or organizations connected by one or more specific types of interdependency, such as friendship, kinship, common interests, financial exchange, dislikes, or beliefs, existing outside formal institutional systems.

Asch Experiment

A psychological experiment designed to test the extent to which pressure from a majority group could influence a person to conform.

Group Conformity

The phenomenon where individuals change their beliefs or behaviors to match those of a group, often to fit in or be accepted by the group.