Note: This Question Requires the Use of the Queueing Simulator

question 18

Multiple Choice

Note: This question requires the use of the Queueing Simulator spreadsheet in Excel. Use the queueing simulator to simulate a queueing system with 2 servers, exponential interarrival times with a mean of 20 seconds and constant service times of 35 seconds. Use a simulation run length of 10,000 arrivals. If you observe the system at a random time, what is the probability that there will be 3 or more customers waiting in line?

• A) 0.2
• B) 0.4
• C) 0.7
• D) 0.9
• E) 0.99

---

Definitions:

Certified Organization

An entity officially recognized by an authoritative body for meeting certain standards or qualifications.

Transfer to Plant

Refers to the process of moving assets, responsibilities, or operations from one part of a business to a plant or manufacturing facility.

Legal Strike

A work stoppage conducted by employees as a form of protest, deemed legal under specific conditions outlined by labor laws.

Fired Group of Workers

Refers to a collective of employees who have been terminated from their jobs at the same time, often due to redundancies, cutbacks, or company closures.