The Lack-Of-Memory Property Refers to a Customer's Willingness to Wait

question 71

True/False

The lack-of-memory property refers to a customer's willingness to wait in line even though there are other customers that will be served first.

---

Definitions:

Race Together

An initiative aimed at encouraging discussions on race relations among individuals, often within the context of a brand or organization's outreach efforts.

Racial Relations

The dynamics and quality of interactions between different racial groups, including aspects of cooperation, conflict, and understanding.

Retail Setting

A business venue where consumer goods are sold directly to the public, such as stores, malls, and online marketplaces.

Starbucks

An international coffeehouse chain known for its variety of coffee drinks, emphasizing quality, customer experience, and brand culture.