$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times)\\\hline \end{array}$

question 69

Multiple Choice

$\begin{array}{l}\begin{array}{|l|l|}\hline \text { Priority }&\text { Average Arrival Rate (exponential interarrival times) }\\\hline \text { High } & 3 \text { per hour } \\\hline \text { Low } & 5 \text { per hour } \\\hline\end{array}\end{array}$
$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times) \\\hline \end{array}$
What is the average time in the system (in minutes) for a high priority item?

• A) 2
• B) 5
• C) 24
• D) 35
• E) 54

Identify various components of IT infrastructure including hardware and software.

Recognize the role of different management levels and workers in utilizing MIS.

Understand how IT systems (BI, TPS, ERP, etc.) support business operations and decision-making.

Comprehend the economic impact of IT on businesses.