$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times)\\\hline \end{array}$

question 69

Multiple Choice

$\begin{array}{l}\begin{array}{|l|l|}\hline \text { Priority }&\text { Average Arrival Rate (exponential interarrival times) }\\\hline \text { High } & 3 \text { per hour } \\\hline \text { Low } & 5 \text { per hour } \\\hline\end{array}\end{array}$
$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times) \\\hline \end{array}$
What is the average time in the system (in minutes) for a high priority item?

• A) 2
• B) 5
• C) 24
• D) 35
• E) 54

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Definitions:

Five-Step Hierarchy

A structured series of levels or stages in a particular process or system, often outlined in a progressive manner.

Direction

Guidance or supervision provided by leadership to help individuals or groups understand their tasks and navigate their efforts towards achieving objectives.

Alternatives

Different options or choices available to decision-makers in various contexts.

Social Needs

Fundamental human requirements for belonging, affection, acceptance, and friendship.