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Q8: Terms such as confidence,competence and ability are
Q22: Expanding jobs vertically by adding planning and
Q22: Systematic thinkers are likely to deal with
Q46: Listening to others is not important as
Q49: The 4 key terms in Hammer's definition
Q90: An organization can achieve a competitive advantage
Q116: Focusing each person and the entire system
Q142: Individuals who purchase the goods or services
Q154: Controlling ensures that the right things happen,in
Q155: _ ties reprimands to the severity and