Managers May Choose Different Integrative Devices for Resolving Conflicts Between

question 230

Multiple Choice

Managers may choose different integrative devices for resolving conflicts between individuals or groups.Which of the following is NOT one of these integrative devices?

• A)Using liaison personnel,special task forces,cross-functional teams,or a matrix organization to change interaction patterns and assist in conflict management.
• B)Changing reward systems to reduce competition among individuals and groups for rewards.
• C)Changing the people by replacing or transferring one or more of the conflicting parties.
• D)Policies and procedures may be used to direct behaviour in appropriate ways.
• E)Training in interpersonal skills can help prepare people to work more effectively in conflict situations.

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Definitions:

Continuous Reinforcement

This is a learning process in behavior modification where a reward follows every correct response, enhancing the likelihood of the behavior being repeated.

Negative Reinforcement

A behavioral psychology term where the removal of an undesirable outcome strengthens a specific behavior.

Partial Reinforcement

A conditioning schedule where responses are only occasionally reinforced, making the learned behavior more resistant to extinction.

Punishment

A concept in behavior psychology that involves the introduction of an unpleasant stimulus or the removal of a pleasant one following an undesired behavior, with the intention of decreasing that behavior.