To Help Implement a Big Change in Its Employee Management

question 11

Multiple Choice

To help implement a big change in its employee management procedures, the president of the Midland Gasket Manufacturing appoints a union official to the company's executive committee. This is an example of managing resistance through

• A)education and communication.
• B)facilitation and support.
• C)negotiation and rewards.
• D)manipulation and cooptation.
• E)explicit and implicit coercion.

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Definitions:

Break-Even Point

The sales volume at which net income is zero; the intersection of the total cost and total revenue lines on a break-even chart.

Break-Even Point

The point at which costs or expenses and revenue are equal, resulting in no net loss or gain from a business or investment.

Variable Cost

Variable cost is the cost that changes in direct proportion to the volume of output or activity in production, services, or other cost-incurred activities.

Fixed Costs

Expenses that do not change with the level of production or sales, such as rent, salaries, and insurance.