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Scenario C: the Nagoya Precision Drill Company Has Just Begun

question 114

Multiple Choice

Scenario C: The Nagoya Precision Drill Company has just begun to initiate major changes in its manufacturing processes.There has been some resistance among employees to these changes,but middle management has developed some specific approaches to enlist their cooperation:
1.Management will hold a series of small-group discussions in which they will explain why the changes are being made.
2.A few leading workers known for their resistance to change have been appointed to serve as employee liaisons on the change leadership team.
3.A vacation-time bonus will be awarded to employee groups who meet the organization's timeline for implementing the changes.
4.If any employees consistently cause their work groups to fall behind schedule,they will be given the choice of either adapting to the new program or finding some other place to work.
-If any employee at Nagoya Precision Drill consistently causes his or her work group to fall behind schedule,that person will be given the choice of either adapting to the new program or finding some other place to work.Thus the company leadership is attempting to manage resistance to change by means of

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Definitions:

Rules and Regulations

Established guidelines and laws designed to govern behavior and ensure order within a society, organization, or system.

Reference Group

A reference group is composed of people against whom an individual evaluates his or her situation or conduct.

Evaluative Group

A group used as a reference point for assessing or making judgments about something or someone.

Formal Organizations

Secondary groups designed to achieve explicit objectives.