Scenario C: Joyce Jade Is an Effective and Admired Leader

question 81

Multiple Choice

Scenario C: Joyce Jade is an effective and admired leader in her organization,a large bottling company.She breaks down the behaviors she thinks have led to her success:
She expects a lot from her staff.She sets high goals so they need to work hard and be productive while they are at work.She also expects high-quality output.
Additionally,she works hard to maintain good relationships with each and every employee that she has.She regularly provides praise and seeks ways to help individuals solve problems and reduce stress.She has been told she is easy to talk to.
Finally,Joyce Jade thinks that it is important to get buy-in from her employees on many issues,so she solicits input from them on some decisions and really tries to take it into consideration.Sometimes she even meets with the whole group and tries to reach consensus.
-Jade's behaviors described in number 1 would be best referred to as ________ behaviors.

• A)customer-centric
• B)ethnocentric
• C)relationship-oriented
• D)group maintenance
• E)task performance

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Definitions:

Profit Equation

A mathematical formula used to calculate the difference between a company's total income and its total expenses, identifying net profit or loss.

Unit Price

The cost per unit of measure or quantity of a product, making it easier to compare costs among similar products.

Quantity Sold

The total number of units of a product or service that have been sold within a specific time period.

Perceived Benefits

The advantages or positive outcomes that consumers believe they will receive from a product or service.