Skill Building, One of the Two Components of Diversity Training

question 71

Multiple Choice

Skill building, one of the two components of diversity training, is primarily designed to teach ________ skills.

• A)coping
• B)professional
• C)management
• D)interpersonal
• E)defensive

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Definitions:

Human Resources

The division within a company that focuses on the recruitment, management, and direction of people who work in the organization.

Service

The action of helping or doing work for someone, often referring to activities provided by companies to fulfill customer needs aside from tangible products.

Operations

Encompasses all the activities and processes involved in running a business effectively, focusing on producing goods and providing services efficiently.

Outbound Logistics

The process involved in moving goods from a company to the end user, including warehousing, order fulfillment, and transportation.