The Goal of Reengineering Is to Revolutionize Key Organizational Systems

question 54

Multiple Choice

The goal of reengineering is to revolutionize key organizational systems and processes by answering this question: "If you were the ________,how would you like us to operate?"

• A)employee
• B)manager
• C)customer
• D)stockholder
• E)marketer

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Definitions:

Groupthink

A psychological phenomenon that occurs within a group of people when the desire for harmony in decision-making results in an irrational or dysfunctional outcome.

Cohesive Group

A group characterized by a strong sense of unity and togetherness, often leading to more effective teamwork.

Risky Course

A decision or path chosen that involves a higher potential for negative outcomes or loss.

Self-Managed Teams

Groups that operate without direct supervision, often responsible for setting their own goals and managing their own processes.