Scenario D

question 93

Multiple Choice

Scenario D.As a manager working directly under the company president,Chloe has been given the assignment of transitioning the firm from a slow-moving bureaucracy to an agile,responsive organization.Chloe knows that the structure an organization adopts to accomplish agility will depend on its strategy,its customers,and its technology.
-Chloe then turns her attention to the technology changes that could help her organization become more agile.Among the technology changes her boss could use successfully is

• A)total quality management.
• B)practicing continuous improvement.
• C)customer relationship management.
• D)flexible manufacturing.
• E)six sigma quality.

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