Which of the Following Is a Reason Why Some Companies

question 12

Multiple Choice

Which of the following is a reason why some companies prefer to use expatriates at their overseas operations?

• A)It can cost three to four times as much to use host-country nationals,compared to expatriates.
• B)Expatriates tend to transfer the corporate culture and best practices to other countries.
• C)The personal security of host-country nationals may be an issue in some developing countries.
• D)Governments may provide incentives to employ expatriates.
• E)Expatriates tend to be more available than the local employees.

---

Definitions:

Service Quality

The assessment of how well a delivered service matches customer expectations.

Windshield Wiper

A device used on vehicles to remove rain, snow, ice, and debris from the front windshield, thereby improving visibility.

Role Playing

A good technique for practicing the sales presentation prior to meeting with a customer; the salesperson acts out a simulated buying situation while a colleague or manager acts as the buyer.

Qualifying Potential

The process of assessing leads to determine their likelihood to become paying customers based on specific criteria.