Managers May Choose Different Integrative Devices for Resolving Conflicts Between

question 175

Multiple Choice

Managers may choose different integrative devices for resolving conflicts between individuals or groups. Which of the following is not one of these integrative devices?

• A) Using liaison personnel, special task forces, cross-functional teams, or a matrix organization to change interaction patterns and assist in conflict management.
• B) Changing reward systems to reduce competition among individuals and groups for rewards.
• C) Changing the people by replacing or transferring one or more of the conflicting parties.
• D) Policies and procedures may be used to direct behaviour in appropriate ways.
• E) Training in interpersonal skills can help prepare people to work more effectively in conflict situations.

---

Definitions:

Nutrients

Substances obtained from food and used by our bodies for growth, energy, and maintaining health.

Mucus

A sticky, slimy substance produced by mucous membranes in the body, acting as a lubricant and protective barrier against foreign particles and microbes.

Enzymes

Enzymes are biological catalysts that speed up chemical reactions in living organisms, playing essential roles in various biochemical processes.

Mucosa

The moist, inner lining of some organs and body cavities, such as the nose, mouth, lungs, and stomach, involved in absorption and secretion.