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The Term "Customers" Always Refers to Those Who Are External

question 62

True/False

The term "customers" always refers to those who are external to the organization.


Definitions:

Broadening Skills

The process of acquiring new skills and knowledge across a wide range of disciplines and functional areas, aiming to increase versatility and employability.

Future Responsibility

Obligations or tasks that an individual or organization is expected to undertake or carry out in the future.

Training Orientation

An introductory session or program to familiarize new hires with the organizational culture, expectations, policies, and procedures.

Training Evaluation Criteria

The standards or benchmarks used to assess the effectiveness and impact of a training program.

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