In _____________ Organizations, Both the Product and Delivery Agent Are

question 85

Multiple Choice

In _____________ organizations, both the product and delivery agent are physical.

• A) Brick-and-mortar
• B) Bricks-and-clicks
• C) Clicks-and-mortar
• D) Pure-play

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Definitions:

Foot-In-The-Door Phenomenon

A compliance strategy where persuading someone to agree to a small request increases the likelihood they will agree to a larger request later.

Fundamental Attribution Error

The tendency to overemphasize personal characteristics and ignore situational factors in judging others' behavior.

Central Route Persuasion

An approach to persuasion where the message is deeply analyzed, causing permanent shifts in viewpoints.

Peripheral Route Persuasion

A method of persuasion that relies on superficial cues or emotional responses rather than the merit of the persuasive message itself.