Self-Serving Bias Explains Personal Failures by Internal Causes

question 13

True/False

Self-serving bias explains personal failures by internal causes.

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Definitions:

Negative Message

Communication that conveys bad news, rejection, or a negative outcome to the receiver.

Customer

An individual or organization that purchases goods or services from a business.

Product Recalls

The process of retrieving defective or unsafe goods from consumers and providing those affected with a refund, replacement, or repair.

Company Layoffs

The process by which a company reduces its workforce for reasons such as cost-cutting, restructuring, or downturns in business.