Which of the Following Refers to Organizational Citizenship

question 27

Multiple Choice

Which of the following refers to organizational citizenship?

• A)It is the loyalty of an individual to the organization.
• B)It is a willingness to "go beyond the call of duty."
• C)It is an ability to understand emotions and manage relationships effectively.
• D)It is the spillover of an employee's positive or negative moods onto others.
• E)It is a strong positive feeling about one's job and the organization.

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Definitions:

Overlooked

Missed or disregarded without consideration or examination.

Team Members

Individuals who are part of a team and contribute towards achieving the team's objectives.

Criticism

The act of expressing disapproval of someone or something based on perceived faults or mistakes.

Intervention

Action taken to intentionally become involved in a difficult situation, in order to change the outcome or influence what happens.