When a Manager Uses Referent Power,he or She Has the Capacity

question 74

Multiple Choice

When a manager uses referent power,he or she has the capacity to:

• A)influence other people because of specialized knowledge.
• B)influence other people by virtue of formal authority,or the rights of office.
• C)punish or withhold positive outcomes as a means of influencing other people.
• D)influence other people because of their desire to identify personally with you.
• E)offer something of value as a means of influencing other people.

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Definitions:

Creditor

An individual, organization, or entity that is owed money or other forms of compensation by a debtor.

Res Ipsa Loquitur

“The thing speaks for itself.”

Transfer of Possession

The act of moving the control or ownership of property from one person to another.

Disclaimer of Liability

A statement that seeks to limit one’s responsibility for any harm or damage that may occur from the use of a service or product.