Which of the Following Is True for Organizational Communication

question 64

Multiple Choice

Which of the following is true for organizational communication?

• A)It uses formal but not informal communication techniques.
• B)It includes informal communication via the grapevine.
• C)Information flows according to the organization's chain of command.
• D)It does not include interpersonal communication.

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Definitions:

Lazarus

Refers to Richard Lazarus, a psychologist who developed the cognitive-mediational theory which suggests that our emotional experience is influenced by our perceptions and evaluations of an event.

Understanding Emotion

The cognitive process of identifying and making sense of one's own feelings and the emotions of others.

Amygdala

A part of the brain involved in experiencing emotions, particularly those related to survival, such as fear and aggression.

Emotional Situations

Circumstances or events that elicit strong emotional responses from individuals.