Describe the Process of Causal Attribution, and How It Is

question 28

Essay

Describe the process of causal attribution, and how it is relevant to performance appraisals.

Realize the significance of attending skills such as warmth, empathy, and genuineness in group work.

Understand and describe the five broad frameworks for understanding group dynamics.

Identify and explain the four phases of group development and the expected outcomes in each phase.

Outline and discuss the four steps in conflict resolution.

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Definitions:

Process Controls

Mechanisms and procedures implemented to regulate and optimize the performance of processes within an organization.

Formalization

Is written documentation of work rules, policies, and procedures.

Total Quality Management

A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal.

Centralization

The degree to which the authority to make decisions is restricted to higher levels of management.