The Following Steps Are Required to Implement Business Process Re-Engineering

question 31

Multiple Choice

The following steps are required to implement business process re-engineering.
i. Establish goals
ii. Reorganise work flow
iii. Prepare a business process map
iv. Implementation
What is the correct order for these steps?

• A) i, ii, iii and iv
• B) i, iii, ii and iv
• C) iii, i, ii and iv
• D) ii, iii, i and iv

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Definitions:

Machine Hours

A measure of the operating time of machines or equipment, used in allocating manufacturing costs based on usage.

Overhead Application Rate

A rate used to allocate overhead costs to products or services, often based on direct labor hours or costs.

Bill of Lading

A legal document issued by a carrier to acknowledge receipt of cargo for shipment, acting as a contract and a receipt.

Direct Labor Cost

The total cost of all the labor work directly involved in the production of goods or the delivery of services.