A Customer Has Placed an Order with Cyborg Computers for a Custom-Made

question 72

Multiple Choice

A customer has placed an order with Cyborg Computers for a custom-made computer. However, as a result of a system error, the order was lost. It took the sales representative three days to locate the order again. Once the order was located, the sales representative sent the order to the production department. This error is likely to negatively affect which of the following?

• A) Production lead time and delivery time
• B) Customer response time and order receipt time
• C) Customer response time and delivery time
• D) Order receipt time and delivery time

---

Definitions:

Accounts Receivable

Payments due to a company from its customers for the provision of goods or services, yet to be paid.

Sales Invoices

Documents issued by a seller to a buyer, detailing products or services sold, quantities, prices, and terms of sale.

Reference Column

A column in a table that is used to cross-reference or link the data in one table with data in another, facilitating data lookup and retrieval.

Sales Journal

A specialized accounting journal used to record all sales transactions of a company, usually on credit.