John, a Manager, Is Facing a Problem at Work-Two of His

question 47

Multiple Choice

John, a manager, is facing a problem at work-two of his subordinates have approached him with a complaint. He has decided upon a solution and has framed an e-mail to inform his subordinates. Which of the following is a reason why he should avoid using e-mail to resolve the conflict?

• A) E-mail leaves a permanent record of communication for later reference.
• B) E-mail encourages more people to participate and share their ideas with others.
• C) E-mail can hurt feelings, be insensitively worded, or be intentionally hurtful.
• D) E-mail reduces time and expenses.
• E) E-mail allows more information to be shared with a large number of dispersed stakeholders.

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Definitions:

Employee Privacy

The rights of employees to have personal information, activities, and communications kept confidential from unauthorized disclosure or monitoring within the workplace.

Monitor

To observe, keep track of, or check for a specific purpose, often for progress or compliance.

Technology

The application of scientific knowledge for practical purposes, especially in industry.

U.S. Constitution

The supreme law of the United States that outlines the nation's fundamental principles and establishes its governmental framework.