John, a Manager, Is Facing a Problem at Work-Two of His

question 47

Multiple Choice

John, a manager, is facing a problem at work-two of his subordinates have approached him with a complaint. He has decided upon a solution and has framed an e-mail to inform his subordinates. Which of the following is a reason why he should avoid using e-mail to resolve the conflict?

• A) E-mail leaves a permanent record of communication for later reference.
• B) E-mail encourages more people to participate and share their ideas with others.
• C) E-mail can hurt feelings, be insensitively worded, or be intentionally hurtful.
• D) E-mail reduces time and expenses.
• E) E-mail allows more information to be shared with a large number of dispersed stakeholders.

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Definitions:

Cultural Blindness

The inability or refusal to recognize the differences among cultures, often leading to misinterpretation and misunderstanding of cultural practices and norms.

Victim Blaming

The tendency to hold the victim responsible for the misfortune they have suffered, often overlooking the perpetrator's role.

Dominant Culture

The dominant culture refers to the prevailing culture in a society, which holds the majority of power and influence over social norms, values, and practices.

People of Color

A term used to describe individuals of non-white racial or ethnic backgrounds, particularly in contexts related to social and political issues.