According to the Guidelines of Goal-Setting Theory, Which of the Following

question 62

Multiple Choice

According to the guidelines of goal-setting theory, which of the following goals is most likely to stimulate performance?

• A) Increase quality levels.
• B) Obtain sales levels, 15% over last year.
• C) Sell defective items overseas.
• D) Develop a cure for AIDS.
• E) Employees should attend prayer sessions every Friday.

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Definitions:

Customer Service

The support and assistance provided by a company to those people who buy or use its products or services.

Employee Satisfaction

The level of contentment and positive feelings employees have towards their job and workplace environment.

Workplace Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work.

States of Anxiety

Various levels or intensities of anxiety, ranging from mild uneasiness to severe panic, which affect a person’s mental and physical well-being.